Legal
Support
Get help with UpMinute — contact the team, fix common issues, and find our legal pages.
Last updated July 13, 2026
We're a small team and we read everything. Here's how to reach us and what to include so we can help fast.
Contact us
Email support@upminute.app for everything — bugs, billing, feature requests, privacy and data requests, and account deletion.
We aim to reply within 2 business days.
Before you write — quick fixes
- Purchase not showing as Premium? Open the app → Premium screen → tap Restore Purchases. This re-checks your subscription with the store and fixes most cases.
- Subscription questions? Billing is handled by Google Play / the App Store. Manage or cancel anytime: Google Play — Play Store app → profile → Payments & subscriptions → Subscriptions; App Store — Settings → your name → Subscriptions.
- App misbehaving? Try force-closing and reopening the app, then check for an update in the store.
What to include in a bug report
- Your device model and OS version (e.g. Pixel 8, Android 15).
- The app version (Settings → About).
- What you did, what you expected, and what happened instead.
- A screenshot or screen recording if you can.